Job Detail

Community Manager - Complete Farmer

Date Posted: Sep 28, 2021
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Job Detail

  • Location:
    Legon, Greater Accra, Ghana
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
    Entry Level
  • Positions:
  • Experience:
    1 Year
  • Gender:
    No Preference
  • Degree:
    Degree
  • Apply Before:
    Oct 28, 2021

Job Description

Responsibilities

  • Drive marketing content initiatives that build our brand awareness and drive revenue with intriguing thought leadership content across multiple media channels.
  • Devise and Implement community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter).
  • Engage with the online community and respond to comments and requests or queries in a professional, personable and timely manner to grow and keep the community alive.
    • Manage campaigns and engagement across social media and web platforms.
    • Organize and participate in online and offline events to build community and boost brand awareness.
    • Analyze and track relevant community metrics and present to stakeholders to aid upper management in decision-making.
    • Stay up to date with social media and digital marketing trends
    • Generate comprehensive reports on overall community sentiment and notable trends and Relay community feedback to relevant internal stakeholders.
    • Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines
    • Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation.
    • Providing insights to our marketing team about the industry, competitors, and relevant topics found online.
    • Other related responsibilities as assigned.

    Requirements

    • Bachelor’s degree in relevant Field
    • Must be knowledgeable of and engaged in social networks.
    • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)
    • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
    • Understanding of digital reporting and analytic metrics.
    • Comfortable working with marketing automation platforms and other marketing technology tools.
    • Ability to work in a fast-paced environment with multiple priorities while maintaining a strong focus on execution and results.
    • Self-directed and motivated.

    Preferred Skills

    • A friendly and energetic personality with a customer service focus
    • A candidate for this position must be technologically adept
    • A team player and can work independently.
    • Multi-tasking and time-management skills, with the ability to prioritize tasks.
    • Creative and analytical approach
    • Excellent writing and verbal communication skills
    • Strong interpersonal and collaboration skills with an ability to communicate at all levels of the organization
    • Knowledge of marketing trends and techniques.
    • Superb planning, organizational, and time management skills.
    • Experience using social media and digital savviness are both required for this road.
    • Customer experience management

      How To Apply

      Send your application to 

      careers@completefarmer.com

      NOTE

      Use “Community Manager Applicant” as the subject of your email. Add a cover email to the body of your email and attach a cover letter.

      Only shortlisted applicants will be contacted.

      Disclaimer

      • Do not pay any fee to any Recruiter.
      • The Recruiter may amend, delete or expire jobs at any time without notification.
      • The Recruiter reserves the right not to proceed with filling the position.
      • An application will not in itself entitle the applicant to an interview.

     

     

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Company Overview

Legon, Greater Accra, Ghana

At CompleteFarmer we are inspired by our vision and mission to build new farms to ensure food security and sustain lives.We are providing cutting-edge technological farming protocols and innovations with a unique business model and logistics that are... Read More

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